1. If a registered participant is unable to attend an event for any reason, they may, with the organizer’s agreement, send someone else from the same organization in their place.
2. If a registered participant is unable to attend and cannot be replaced by someone else from the same organization, the following refund policy applies:
• Registrations canceled more than 60 days before the event will be refunded at 75% of the registration fee.
• Registrations canceled less than 60 days but more than 30 days before the event will be refunded at 50% of the registration fee.
• Registrations canceled less than 30 days before the event will not be refunded.
3. Registration cancellations made after a visa has been denied are eligible for a refund of the registration fee, minus an administration fee of €70.00 per registered participant. Notice must be received by us in writing (email or mail) no later than 10 (ten) business days before the start* of the conference for refunds to be eligible. Cancellations received after this deadline will not be eligible for a refund. *Saturdays and Sundays do not count as business days.
Refund terms:
• For payments received by credit card, the same card will be credited (applicable within two months of payment only).
• For all other payments, a bank transfer will be made to the account beneficiary.
NB: for payments received by bank transfer made outside France, the refund will be made by bank transfer and all associated bank charges will be borne by the beneficiary.
Cancellation conditions applicable to sponsorship and booking of industrial exhibition stands:
• Refund with a 25% deduction if cancellation occurs before April 15, 2026.
• No refund possible if cancellation occurs after April 15, 2026.